It's time to go ahead, therefore take a Step forward!

Pick the plan that will work best for you and your company's needs.

Step SaaS

Immediate start and no-maintenance solution for all types of workloads

Starts at

USD 0.20

The prices are displayed in US Dollars, but please be aware that you will be billed in Swiss Francs at the prevailing exchange rate

per agent hour

Agent hours, are the product of the number of agents running a script and the duration they are in use. In addition, a base cost of 0.32 USD/hour is charged.

Free trial

Automation

Scripting languages

Java, JavaScript, .NET

Integration with automation tools

Open automation frameworks

Integrated plan editor

Integration with test management tools

Execution

Grid

Elastic grid

Scheduler

Reporting

Integrated reports

Analytics

Dashboards

Integration

Custom reports

Alerting

Notifications

IAM & Project Management

Access management

Project management

SSO Integration

Operation

House keeping

Managed

Exports

Distribution

SaaS

General

Support

Managed

Custom features development

Step Enterprise

Suited for immediate start and no-maintenance solution for all types of workloads for solo developers

Starts at

USD 25'000 per year Contact us

Automation

Scripting languages

Java, JavaScript, .NET

Integration with automation tools

Full support

Integrated plan editor

Integration with test management tools

Execution

Grid

Full grid control

Scheduler

Reporting

Integrated reports

Analytics

Dashboards

Integration

Custom reports

Tailored solution

Alerting

Notifications

E-mail, SMS, Custom

IAM & Project Management

Access management

Project management

SSO Integration

Operation

House keeping

Customizable

Exports

Distribution

Java, Docker or Helm, Custom

General

Support

Custom SLA

Custom features development

Step OSS

Suited for solo developers or everyone wanting to get a free experience of Step

For

Free forever Download

Automation

Scripting languages

Java, JavaScript

Integration with automation tools

Ready for open automation frameworks

Integrated plan editor

Integration with test management tools

Execution

Grid

Scalable grid

Scheduler

Reporting

Integrated reports

Analytics

Dashboards

Integration

Custom reports

Alerting

Notifications

IAM & Project Management

Access management

Project management

SSO Integration

Operation

House keeping

Exports

Distribution

Binaries

General

Support

Community

Custom features development

Step OSS

Suited for solo developers or everyone wanting to get a free experience of Step

For

Free forever

Download

Step SaaS

Immediate start and no-maintenance solution for all types of workloads

Starts at

Free trial

Step Enterprise

For companies with high requirements in terms of integration, customization, and deployment

Starts at

USD 25'000 per year

Automation

Scripting languages

Java, JavaScript

Java, JavaScript, .NET

Integration with automation tools

Ready for open automation frameworks

Open automation frameworks

Full support

Integrated plan editor

Integration with test management tools

Execution

Grid

Scalable grid

Elastic grid

Full grid control

Scheduler

Reporting

Integrated reports

Analytics

Dashboards

Integration

Custom reports

Tailored solution

Alerting

Notifications

E-mail

E-mail, SMS, Custom

IAM & Project Management

Access management

Project management

SSO Integration

Operation

House keeping

Managed

Customizable

Exports

Distribution

Binaries

SaaS

Java, Docker, Helm or Custom

General

Support

Community

Ticketing

Custom SLA

Custom features development

Step OSS

For

Free forever

Download

Step SaaS

Starts at

Free trial

Step Enterprise

Starts at

USD 25'000 per year

Frequently Asked Questions

Clarity about Step's costs and features

What is an agent?

The agent is the component that executes the automation code (scripts) interacting with the Application under Test (AUT). In that sense an agent can be considered as a Virtual User. In the SaaS edition, agents are configured to run one script (or Virtual User) at a time.

What is an agent hour?

Agent hours, commonly called virtual user hours (VUH), are the product of the number of agents and the duration they are in use.

agent hours = (# of agents) * (duration of test in hours).

How many agents can Step support?

Step can support up to 5000 agents for browser-based load testing.With Step SaaS, the number of agents during the evaluation period is limited to 10 agents per cluster. If you would like to increase the number of agents before the end of the evaluation period, please contact our support team at support@exense.ch to increase your quota accordingly.

How does the billing work with Step SaaS?

Each running cluster is charged from the moment it starts, and the cost increases with the number of agents started (you need as many agents as concurrent browsers you want to run).Note that you can stop/restart your cluster at any time to save costs. An automatic shutdown of idle Step clusters is now available to avoid extra costs.The prices displayed on our website are in US Dollars (USD) for your convenience. However, Step being owned by exense GmbH, a Swiss company, you will be billed in Swiss Francs (CHF) at the prevailing exchange rate.

Where can I see how much I will be charged?

Your current monthly usage is displayed in the top banner of the Step portal and updated automatically in real time.

What happens with the personal data in regards to the projects executed in the clusters?

All the data (scripts, parameters, plans) that you upload or define within your dedicated cluster of Step remain isolated within your cluster and are deleted upon cluster decommissioning.

Where are the servers and infrastructure based?

Our Step clusters are hosted in Google Kubernetes Engine (GKE), exclusively in the region europe-west6 (Zurich, Switzerland).

Error when trying to login to the Step portal

This might be a caching issue. Try to clear your browser cache or open Step in a private tab and retry.

Can I reuse existing scripts for browser-based load testing?

Yes, you can reuse existing Cypress, Selenium and Playwright scripts to efficiently set up browser-based load testing in Step. Follow our tutorials on Load Testing with Cypress, Selenium or Playwright for more information.

Can I pay more to customize a SaaS cluster?

For customers whose requirements do not align with our predefined scenarios, we offer a “Custom” tier option. This tier allows for tailor-made solutions to meet specific needs and demands, and requires interaction with our pre-sales team.

What if my app needs more resources?

If your keywords generate a workload that exceeds our default sizing, our engineering team can design a custom setup for you. In such cases, your solution would fall under the “Custom” tier category, and custom pricing may apply.

Are there any hidden fees?

No, the price as shown in the calculator, apart from VAT and currency conversion, are the effective prices charged to customers.

Can I add other agent types to my SaaS cluster?

Yes, but the same price will be charged as if you had ordered a second cluster.

Which version of Step is provided with SaaS?

The cloud clusters run a modified, optimized version of Step Enterprise Edition.

Is token auto-scaling available?

Token auto-scaling is not yet available. The number of agent tokens have to be provisioned before execution in the Step Portal.

Is the type of activity limited with Step SaaS?

On a cloud instance, practices are not effectively limited. However, we support 5 official practices:

1.) CI / CD / DevOps pipeline support
2.) Functional Testing (regression, data-driven, negative testing, etc)
3.) Load & Performance Testing
4.) Synthetic Monitoring (availability & SLAs)
5.) Robotic Process Automation

How can I close my account?

Simply log into the Step portal and go to “Manage Organization” to close your account.

Which plan should I go for? SaaS or on-premise?

SaaS Pros:

- No need to train customers on operational aspects.
- Reduction in Total Cost of Ownership (TCO) in exchange for reduced customization capability.
- Enhanced stability due to exense GmbH’s expertise in Step.
- Flexibility achieved through quick resource allocation.

SaaS Cons:

- No direct access to underlying infrastructure (hosts, file systems, etc) or software distribution.
- Infrastructure commissioning and operational overhead provided on behalf of the customer by exense GmbH or one of exense GmbH’s IaaS providers (data is physically stored in Switzerland unless explicitly requested otherwise by the user).
- Limited configuration and integration capability compared to on-premise setups.
- No networking customization possible (such as VPN or firewall configurations)

On-premise Pros:

- Direct access to hosts enabling controller interactions with the operating system (shared drives, SSH/RDP access to hosts).
- Ability to tightly integrate with third-party tools (ALM, Jira, LDAP, etc.).
- Flexibility to customize and extend the setup (agent pools, Step properties, system dependencies).

On-premise Cons:

- Customer administrators require training to allocate and manage their own infrastructure, software installation, and every other operational aspect such as housekeeping and backups.
- Requirement for customers to use their own infrastructure.