Categories: ADMIN GUIDE MAINTENANCE

Access enterprise download section

Enterprise customer credentials

Enterprise customers receive their credentials to access to the Step Enterprise artifacts (Enterprise release, Docker images and Helm Chart) from the Step support upon request.

Main point of contact for any issue related to access request is support@exense.ch.

FTP and Docker private repository

FTP access

The Enterprise repository is available from 2 protocols:

  • via https, preferably using a Web browser at https://ftps.exense.ch/ and the provided credentials
  • via ftps, with any FTP client, using ftps.exense.ch on port 21 (TLS / SSL explicit encryption) and the provided credentials (The FTPS repository is not enabled per default and has to be requested explicitly)

Docker private repository access

Docker private repository hosting the Step images can be setup using the below command, using the same credentials as for the FTP: 

docker login docker.exense.ch -u YOUR_USERNAME -p YOUR_PASSWORD

Then you can pull the images locally using below command (example for Step version 3.25.2): 

docker pull docker.exense.ch/step-enterprise/controller:3.25.2-java-17
docker pull docker.exense.ch/step-enterprise/agent:3.25.2-java-17
docker pull docker.exense.ch/step-enterprise/agent:3.25.2-dotnet-8

In case your company restrict access to Docker private repository, the images can be downloaded from the FTP : each Step release version number contains an “images” folder where they are stored.

Example : https://ftps.exense.ch/step-enterprise/3.25.2/images/

Images are stored using the Docker “save” method, so you will have to use the Docker “load” command to add them to your Docker repository.

For example : 

docker load -i PATH_TO_YOUR_IMAGE

Please consider the official Docker documentation available at https://docs.docker.com/reference/cli/docker/image/load/.

License request

The Step Enterprise licenses are provided directly by email to the customer.

See Also